To prevent a antivirus application blocking the connection add the machine to the antivirus programs exclusion list. The destination computer name or folder name is invalid.Ĭheck whether the computer name and the folder name for the destination are correct.Īn antivirus program or a firewall is preventing the machine connecting to your computer.Īntivirus programs and firewalls can prevent client computers from establishing connection with this machine. Lift the ADF by more than 30 degrees.Ĭannot find the specified path.
Place the original correctly.Specify the scan size.When placing an original directly on the exposure glass, the lifting/lowering of the ADF triggers the automatic original size detection process. The original placed on the exposure glass is a nonstandard size. Use IPv4 or IPv6, located in cinfiguration in the web image monitor to enable WSD (Device) and WSD (Scanner)Ĭannot detect original size. WSD (Device) protocol or WSD (Scanner) protocol is disabled. The entered user name or password is invalid.Ĭheck that the user name and password are correct.Check that the ID and password for the destination folder are correct.A password of 128 or more characters may not be recognized.Ĭannot communicate with PC. TO check the current status, press Scanned File Status The machine cannot perform the authenticationĪuthentication with the destination has failed. Inquire the user administrator for the correct login user name and login password The entered login user name or login password is not correct These messages will appear on the operation panel when there is a problem scanning documents through the document feeder. This is a list of Ricoh Scanner Error Messages that are common to many Ricoh MFP devices.
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